Shipping Policy
Global Shipping & Delivery
Me & You Diamond offers complimentary worldwide shipping on all orders. As a Hong Kong-based company with strategic access to global logistics networks, we ensure your order is carefully packaged in our signature luxury jewelry box and dispatched via trusted courier partners. Shipping Destinations We deliver to most international locations. To confirm service availability, please enter your postal code during checkout. If delivery is unavailable in your area, we regretfully cannot fulfill your order at this time. Order Processing • Standard Processing: 3-4 business days (subject to product availability). • Out-of-Stock Items: If your selected item requires restocking, processing may extend to 15-21 business days. You will receive notification and a revised timeline if delays occur. Shipping Methods & Tracking All orders are fully insured for transit security. Once dispatched, you will receive a confirmation email with a tracking number to monitor your shipment’s status through the courier’s portal. Note: Tracking updates may take 24 hours to activate post-dispatch. Quality Assurance Leveraging our central location in China’s business district, we prioritize efficient processing and premium packaging to ensure your jewelry arrives in pristine condition. Customer Support For shipping inquiries or assistance, contact us at info@meandyoudiamond.com. Our team is committed to resolving issues promptly and ensuring a seamless delivery experience. Terms Delivery timelines are estimates and may vary due to customs, logistics, or unforeseen circumstances. Me & You Diamond is not liable for delays beyond our control but will actively assist in resolving issues with carriers.
For any assistance with regards to your order shipping, please email us at info@meandyoudiamond.com.